Search found 2 matches

by Mustafa Khan
Fri Dec 05, 2025 12:50 am
Forum: Ch 12 Management
Topic: 06 Briefly explain two of Goleman’s emotional intelligence competencies. [8]
Replies: 4
Views: 156

Re: 06 Briefly explain two of Goleman’s emotional intelligence competencies. [8]

kn]Social skills refer to a manager's proficiency in managing relationships and building networks; it is the ability to find common ground and build rapport with stakeholders.
app]For instance, a Sales Director uses persuasion and negotiation skills to resolve a conflict between two team members who ...
by Mustafa Khan
Thu Nov 27, 2025 12:44 am
Forum: Ch 10 Human resource management
Topic: 05 Distinguish between a ‘job description’ and ‘Person specification’. [3]
Replies: 14
Views: 447

Re: 05 Distinguish between a ‘job description’ and ‘Person specification’. [3]

kn]job description specifies what duties or work is to be performed while person specification tells about the employees qualifications and skills.
app]For example, in a grocery store, a job description would state tasks like arranging stock and serving customers, while a person specification would ...

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