10:Identify and explain two possible methods that Callow could use to improve the motivation of its employees[6]

[Dania]

Callow is a large retail business based in country X. ‘Our employees are an important stakeholder’, said the
Managing Director. ‘To make sure we stay profitable we need to motivate them.’ Callow trains all of its shop
employees by using off the job training.

10:Identify and explain two possible methods that Callow could use to improve the motivation of its employees[6]

Possible KN Points:
>commission.
>Fringe benefits.
>Job rotation.
>Training/CPD.