13:Explain how each of the following stages could help CYB in the recruitment process.[6]

[Dania]

CYB is an accountancy business. It has 30 highly skilled employees. They work in small teams to prepare customers' final accounts including those of many multinational companies. CYB believes effective communication is important to its success. The Human Resources Director needs to recruit 3 new accountants. She said: ‘External recruitment is not easy particularly during an economic boom. The new recruits will also need either on-the-job or off-the-job training in our computerised accountancy system.’

13:Explain how each of the following stages could help CYB in the recruitment process.[6]

Possible KN Points:
>Sets out the qualifications needed.
>Sets out the skills needed .
>Sets out experience necessary.
>Make people aware.
>Provide people with information about culture OR business.