07:Identify and explain two non-financial methods of motivation which Ruby could use.[6]

[Dania]

Ruby is a sole trader. She produces handmade, individually designed greetings cards using job production. High quality cards are important to Ruby’s customers. Ruby has 3 part-time employees who are paid an hourly wage rate. Ruby is thinking of changing from an hourly wage rate to a piece rate system, where the employees are paid depending on the quantity of products they make. Ruby thinks this will help to improve the motivation of her workforce. During festivals and celebrations she receives a higher number of orders.

07:Identify and explain two non-financial methods of motivation which Ruby could use.[6]

Possible KN Points:
>Job rotation.
>Job enlargement.
>Job enrichment.
>Ruby could use fringe benefits (allow only once)
>Delegation OR empowerment OR decision making.
>Opportunity for promotion.

[Muzamil Ahmed]

KN : Job enrichment.
APP : Ruby could let her employees add their own designs or ideas to the cards.
AN : This makes the employees feel trusted and valued which can motivate them to work harder and make better quality cards.

KN : Delegation or empowerment.
APP : Ruby could allow staff to make their own decisions about how to complete the orders during busy times like festivals.
AN : This makes employees feel responsible and trusted, increasing motivation and commitment. This gives them a sense of direction to maintain high-quality standards