IGCSE, A Level Business Student Forum

[KN] increased efficiency and quality
[AN]enables workers to focus on their specific tasks and complete them with ease and maintain the ideal or above the ideal quality along with it
[AN+]leading to greater productivity and helps workers meet the expectations of customers

[KN] advantage against opponent companies or businesses
[AN] if in situations like having their business in a niche market, the business can find a way to stand out
[AN+] they can differentiate themselves maybe by a specific set of services or different methods or resources

[KN] Efficiency and Productivity
[AN] With a limited range of services and they can optimise workflows and efficiently use specialised tools and develop efficient procedures.
[AN+] Thus resulting in increased productivity and reduced costs.

4. Analyse the advantages of specialization for services sector business. [6]

[KN]Increases efficiency and improves customer relation
[AN]high quality and quantity is provided in specialization
[AN+]further satisfying customer demand and improving their loyalty, while providing fast distribution of the product

[KN]improves employees efficiency, productivity and output
[AN]workers are more skilled, reducing costs for training or fixing errors (robust production/providing process)
[AN+]improving overall business efficiency, ensuring customer loyalty when satisfying their demand further, improving brand image, market share, etc

(Kn) less time taken (an) When the worker performs a job that their specialized in it will most likely result in less time and increased productivity (an+) Therefore, it results in fast service and hence customer satisfaction.

(Kn) Decreased chances of mistakes (an) when workers perform what they are specialized and trained at it decreases the chances of mistakes and errors (an+) therefore, it develops a good brand image.

[kn] greater efficiency
[an] customer satisfaction can be guaranteed since specialized workers will know exactly what customers want
[an+] more customers are appealed to and attracts them aswell

[kn] minimizing wastage or overconsumption of resources
[an] specialization ensures resources allocated efficiently as they know how much is needed
[an+] hence reduces costs for businesses

(KN) Efficient services
(AN) as through specialization workers will be able to work more efficiently focusing on what their good at,
(AN+) hence meaning that this would lead to efficient services given to the consumers as a result.

(KN) Better quality services/customer loyalty
(AN) as through specialization when workers will be able to give more qualitative services to the consumers, it will creat a bond between them.
(AN+) hence, this would lead to customer loyalty and improvement in the brand image for the business.

[kn]Less chances of errors.
[an] Better and increase in quality of services.
[an+] Will lead to customer satisfaction and better brand image.
[kn] minimizing wastage or overconsumption of resources
[an] specialization ensures resources allocated efficiently as they know how much is needed
[an+] hence reduces costs for businesses