IGCSE, A Level Business Student Forum

Q9 Analyse the advantages of short chain of command. [6]

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Possible Structure
[KN] Rapid & clear communication with initial levels of employees
[AN]
[AN+]

[KN] More options of job enrichment /responsibilities for the initial levels of employees.
[AN]
[AN+]

[KN] Quick Decision Making and faster communication
[AN] A short chain of command speeds up decision-making by reducing layers of approval.
[AN+] Efficient communication between top management and front-line employees enables quicker responses to changes and ensures accurate information flow throughout the organization.

[KN] Improvement in Employee Morale
[AN] A flat organizational structure boosts employee morale and engagement.
[AN+] With fewer layers, employees feel more connected to decision-makers, fostering a sense of responsibility and involvement. This contributes to a more adaptable and flexible organizational culture.

[KN] Speeds up the decision making process as well as the communication improves
[AN] When decisions are made quickly and information is shared freely, businesses are better able to identify and solve problems. They are also more likely to spot and seize new opportunities.
[AN+] When information flows freely between departments, it is easier for employees to collaborate and work together effectively. This can lead to better decision-making and improved outcomes.

[KN] Enhanced leadership development
[AN] Effective leadership is essential for organizational success. When leaders are well developed, they are better able to motivate and inspire their teams, make sound decisions, and navigate complex challenges.
[AN+] focusing on more meeting and exceeding customer needs can lead to improved customer satisfaction, increased customer loyalty, and a stronger competitive advantage.

(kn)Rapid & clear communication with initial levels of employees
(an) reduce conflits
(an+) resulting in friendly environment
(kn) span of control wider
(an) reduces the chances of error
(an+)resulting in better quality products being produced

[kn] rapid and clear communication with initial level of employee
[an] helps in setting expectation from the begginer employee as employee understan their role and responsibilities
[an+]thus lead to job rotation

[kn] more responsibilities for the initial level of employee
[an] gain opportunity to develop more skills set
[an+]thus lead to their career advancement and groth of the business

[KN] Quick Decision-Making
[AN] Decisions can be made more quickly as there are fewer layers of management to go through.
[AN+] Thus this increases the efficiency of the business and hence makes it easier for them to attend to the customer more quickly and have positive feedback from them.

[KN] enhanced employee morale
[AN] Employees often feel more empowered and valued when they have direct access to decision-makers.
[AN+] Thus due to the motivated workforce of the firm the quality of their goods and services improves and gives them a higher chance of grabbing more market share as they are given a competitive edge over their rivals

Better productivity
[An]. The manager’s workload is less due to supervising fewer subordinates.
[An+]In addition, decision-making is distributed over more layers. That should lead to higher performance and productivity.

More control
[An]Managers can supervise better because they supervise fewer subordinates.
[An+]In addition, to reduce tighter supervision, they may use a more personal approach, which is more likely to be done with fewer subordinates.

[KN] Rapid & clear communication with initial levels of employees
[AN] reduces conflicts
[AN+] and increase incentive to work as a team which helps in business growth

[KN] Enhanced leadership development
[AN] Effective leadership is essential for organizational success. When leaders are well developed, they are better able to motivate and inspire their teams, make sound decisions, and navigate complex challenges.
[AN+] focusing on more meeting and exceeding customer needs can lead to improved customer satisfaction, increased customer loyalty, and a stronger competitive advantage.

[KN] Rapid & clear communication with initial levels of employees
[AN] This means that it helps in better understanding.
[AN+] This leads towards less conflicts.

[KN] More options of job enrichment /responsibilities for the initial levels of employees.
[AN] This means that there would be a lot of new tasks for employees.
[AN+] This leads to less boredom.

[KN] Rapid & clear communication with initial levels of employees
[AN] the work will be assigned directky without any sort of changes
[AN+] better relationships and objectives will be met with no errors

[KN] More options of job enrichment /responsibilities for the initial levels of employees.
[AN] employees will not complain of repetitive tasks and increase their skills
[AN+] hence they will stay motivated and productive

[KN] Rapid & clear communication with initial levels of employees [an] the message or task would be directly informed without any communication barrier [an+] thus the workers would do their tasks and not get confused with the tasks levied on others

[KN] More options of job enrichment /responsibilities for the initial levels of employees[an] this will lead to improvement of employee skill and variety in their work [an+] this will remove the factor of boredom and keep a sustained level of morale

[KN] Rapid & clear communication with initial levels of employees
[AN] No misunderstanding in the tasks assigned
[AN+] minimum wastage of resources

[KN] More options of job enrichment /responsibilities for the initial levels of employees.
[AN] The employees will be able to build their skillset
[AN+] occupational mobility

[KN] Rapid & clear communication with initial levels of employees
[AN] thus leading to no Chinese whisper effect and all employees knowing what task to work on together
[AN+] thus causing minimum wastage of resources and improved quality of products
[KN] More options of job enrichment /responsibilities for the initial levels of employees
[AN] since there is a short chain of command there is a low amount of employee's thus increasing the option of these employees being given other tasks and goals to work on
[AN+] creating a sense of responsibility and thus increasing motivation leading to decrease in employee turnover rate

[KN] Rapid & clear communication with initial levels of employees
[AN] Quick and clear communication with frontline employees promotes understanding and , improving overall efficiency.
[AN+] Communicating clearly with front-line workers makes them more involved, reduces confusion, and helps solve problems better in the company.

[KN] More options of job enrichment /responsibilities for the initial levels of employees.
[AN] Expanding the tasks and responsibilities of entry-level employees adds variety to their jobs
[AN+] Leads to skill development and job satisfaction.

Q9 Analyse the advantages of short chain of command. [6]

[KN] Rapid & clear communication with initial levels of employees
[AN](as sir said)Chinese whisper is not needed, and assignments and tasks are informed directly, expected to be done swiftly and reported back(manager->worker->manager)
[AN+]thus efficiency and productivity is improved and ensured

[KN] More options of job enrichment /responsibilities for the initial levels of employees.
[AN]thus employees gain the chance to experience (possibly/sometimes) new challenges and improve their skills, without having to complete the same task over and over again
[AN+]thus efficiency is ensured along with productivity and improvement in the overall performance for the business. The employees also benefit from the chance to specialize in many/different tasks/skills