IGCSE, A Level Business Student Forum

Q5. Identify & explain the two elements in the process of effective communication. [6]

[KN]
[AN]
[AN+]

[KN]
[AN]
[AN+]

[KN] requiring feedback by the employs
[AN] When an employee gives feedback to the managers this ensures that the task is totally understood by them
[AN+] Due to this there would be low wastage thus rising efficiency

[KN] Reliable platform used by the management
[AN] This would make sure that the correct information is transferred to the employ
[AN+] So the correct process is being followed which would improve business efficiency

[KN] The sender is the individual, group, or entity that initiates the communication by encoding a message and transmitting it through a chosen channel.
[AN] A clear and well-prepared sender contributes to the effectiveness of communication. When the sender understands the message they want to convey and uses appropriate language, tone, and channels, it increases the likelihood that the message will be received and understood as intended.
[AN+] Clear communication from the sender helps avoid misunderstandings and confusion among employees, teams, or external stakeholders.

[KN] The receiver is the individual, group, or entity that interprets and decodes the message sent by the sender.
[AN] The receiver's understanding and interpretation of the message play a critical role in the success of communication. Factors such as attentiveness, active listening, and comprehension skills influence how well the intended message is received.
[AN+] If the receiver accurately understands the message, they are more likely to take the intended actions or make decisions aligned with the sender's objectives.

[KN] The Sender who is the originator of the message
[AN] In charge of creating and putting information into words that match the intended meaning, while keeping in mind the people it's meant for and the situation.
[AN+] The person sending the message needs to be clear, understand the other person's point of view, and be able to adapt to different communication situations to be effective.

[KN] The receiver who receives the message
[AN] The receiver figures out what the encoded message and decodes by unscrambling the coded words.
[AN+] Good communication depends on the person receiving the message being able to understand it correctly and reply appropriately.

[KN] Using the right mode of communication
[AN] The correct mode must be used which is effective and suitable for the situation
[AN+] There mustn't be any disruption and can easily reach the receiver for the best results

[KN] Effective use of language
[AN] The message must be clear and easy to understand for the receiver
[AN+] It should contain the correct information with examples or visual representation for the best outcome

[KN]the sender who conveys the message
[AN]the sender needs to have a clear understanding of the message they intend to convey, along with the purpose and desired outcome of the communication.
[AN+] Effective communication requires the sender to encode the message appropriately, considering the audience's perspective, language, tone, and the medium used for transmission.

[KN]the receiver who reads the message
[AN]The receiver's role involves attentive listening, reading, or perceiving the message accurately and understanding the sender's intended meaning.
[AN+]Factors like the receiver's background, knowledge, cultural context, and communication skills influence their understanding of the message. Active listening or reading, asking clarifying questions, and seeking feedback are vital components of effective reception and comprehension.

[KN] requiring feedback by the employs
[AN] When an employee gives feedback to the managers this ensures that the task is totally understood by them
[AN+] Due to this there would be low wastage thus rising efficiency

[KN] The Sender who is the originator of the message
[AN] In charge of creating and putting information into words that match the intended meaning, while keeping in mind the people it's meant for and the situation.
[AN+] The person sending the message needs to be clear, understand the other person's point of view, and be able to adapt to different communication situations to be effective.