IGCSE, A Level Business Student Forum

Q18. Identify possible problem with the medium of exchange while communicating the message. How such barrier can be reduced or removed. [6]

[KN] Problem with medium of exchange
[AN] Analysis of problem
[AN+] Solution to the problem

[KN] Problem with medium of exchange
[AN] Analysis of problem
[AN+] Solution to the problem

[KN] Use of wrong channel
[AN] The sender might use notice board to inform about an important message which the receiver may not notice and ignore
[AN+] In such case the sender should avoid passing important information through unclear channels and use effective ones

[KN] Losing the message
[AN] If a message is sent down a long chain of command it might loose its original meaning and become distorted
[AN+] To avoid this the shortest possible channel must be chosen

[KN] Inappropriate Medium for the Message
[AN] Sometimes, using the wrong way to talk can make things confusing. Like, sending a big message through a small text.
[AN+] This can be solved by choosing the right way to talk based on what you want to say. For big or important things, use talking face-to-face or sending a detailed message. For quick stuff, use short messages like emails or texts.

[KN] Technical Issues with the Medium
[AN] Sometimes, technical stuff like bad internet or not working well can mess up talking, making it hard to understand.
[AN+] This can be resolved by before talking, check that everything works okay. Test your internet, devices, and the app you're using. If things go wrong, have another way to talk ready. If tech issues keep happening, try a different way to talk.