IGCSE, A Level Business Student Forum

Q19. Identify possible problem with the receiver while communicating the message. How such barrier can be reduced or removed. [6]

[KN] Problem with receiver
[AN] Analysis of problem
[AN+] Solution to the problem

[KN] Problem with receiver
[AN] Analysis of problem
[AN+] Solution to the problem

[kn] misunderstanding the message
[an] the reciever may interpret the message differently from what the sender intended
[an+] use clear and concise language and provide context when necessary

[kn] technological distraction
[an] in todays digital age reciever may be distractedb technology
[an+] consider multiple communication method such as face to face to minimize the impact of technological distractions

[KN] Might not be paying attention
[AN] If a message is too long the receiver may loose interest and miss out on important information
[AN+] To avoid this the receiver should be asked for feedback to check their understanding

[KN] Lack of trust by the receiver
[AN] The receiver may be unware of the sender and not be willing to check out their message and ignore
[AN+] The sender can be made known to the receiver or be changed to someone they trust

[KN] Lack of Attention or Distraction
[AN] Sometimes, people don't really listen or get distracted when someone talks, causing confusion.
[AN+] This can be solved by reminding them to focus on the message, find a quiet time to talk, and ask questions if they're not sure about something.

[KN] Misinterpretation or Assumptions
[AN] People might understand messages in their own way or assume things, which can cause misunderstandings.
[AN+] Say things clearly, ask questions to make sure they get it, and don't assume. It's okay to ask for more details or explanations.