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04 Analyse the advantages of high labour turnover to a grocery store [8]
Possible KN from the notes:
Eliminating Poor Fits: High turnover can help remove employees who don't fit well with the company culture or job requirements.
Fresh Ideas: New employees may bring fresh perspectives and innovative ideas to the business
Skill Enhancement: The need for constant hiring may provide opportunities to attract more skilled individuals.
Easier to Implement Major Change: High turnover may make it easier to implement significant changes (capital intensive production, automation, new IT software) within the organization.
[kn] One advantage of high labour turnover is that it allows the grocery store to bring in fresh ideas and new energy.
[app] For example, new employees may suggest better ways to display products or improve customer service.
[an] This keeps the store adaptable, encourages innovation, and prevents complacency among staff.
[an+] Over time, fresh talent can improve efficiency, strengthen customer satisfaction, and modernize store operations.
[kn] Another advantage is the chance to remove underperforming or unmotivated workers.
[app] A grocery store can replace unreliable staff with more productive employees.
[an] This raises overall service quality, boosts teamwork, and increases output per worker.
[an+] In the long term, better-performing staff reduce training time, improve sales consistency, and enhance the store’s reputation.
KN (Knowledge):
One advantage of high labour turnover is that it allows the business to remove employees who do not fit well with the company culture or job requirements.
APP (Application):
For example, a grocery store like “AlFalah Supermarket” may find that some staff members are not efficient in handling customers or managing stock. High turnover gives the store the chance to replace these employees with individuals who are better suited to the role.
AN (Analysis):
By replacing employees who are not a good fit, the store can improve overall performance and efficiency. Better suited staff are likely to be more productive and provide higher quality customer service. This can lead to smoother day to day operations and improved customer satisfaction, which are important for the store’s success.
AN+ (Further Analysis):
In the long term, removing poor fitting employees can help the store build a stronger and more capable team. This creates a positive work environment, reduces internal conflicts, and allows the store to focus on growth and expansion. Additionally, having motivated and skilled staff strengthens the store’s reputation as a good place to work, which can attract better talent in the future.
KN (Knowledge):
Another advantage of high labour turnover is that new employees can bring fresh views and innovative ideas to the business.
APP (Application):
For example, a cafe like “The Brew House” could hire a new barista (coffeehouse employee) who knows how to make matcha, a coffee trend that is just starting to become popular. Since very few people in the area can make matcha properly, introducing this new product brings innovation to the cafe, attracts more customers, and allows the business to offer something unique that competitors do not have.
AN (Analysis):
New employees with specialized skills can identify opportunities that existing staff might not notice. By introducing matcha, the cafe can meet the rising demand for trendy drinks, improve customer satisfaction, and increase sales. This also creates a culture of learning and innovation, where staff feel motivated to contribute new ideas.
AN+ (Further Analysis):
Over time, bringing in fresh ideas can help the cafe adapt to changes in the market and customer preferences. It keeps the business dynamic and able to compete with larger chains. High turnover, in this case, becomes a tool for continuous improvement, allows the business to explore new products , expand its menu, and attract customers
[KN] A rise in labour turnover helps remove unskilled employees.
[APP] For example, a grocery store can replace staff who struggle with customer service or stock management with more skilled employees, improving day-to-day operations.
[AN] This reduces the likelihood of mistakes, such as incorrect pricing or misplaced stock, which improves the store’s operational accuracy and reduces losses.
[AN+] Furthermore, a rise in skilled workers will help the business become more competitive, as experienced managers will aim towards better quality services provided.
[KN] A rise in labour turnover helps bring in new ideas.
[APP] For example, when new employees join a grocery store, they may suggest more efficient ways of stocking shelves, improving customer service, or introducing new promotions.
[AN] This can help the business stay innovative and responsive to customer needs, improving overall shopping experience and increasing customer loyalty.
[AN+] Additionally, fresh ideas can give the grocery store a competitive advantage over rivals, helping it attract more customers and potentially increase market share.
[KN] high labor turnover can help a grocery store by getting rid of employees who don’t fit well with the job or the store’s culture.
[APP] such as if a cashier struggles with customer service or following procedures, leaving allows someone more suitable to take their place.
[AN] hence, replacing poor fits means the store runs more smoothly, mistakes are reduced, and staff are more effective.
[AN+] moreover, this helps the store maintain good service, keep customers happy, and meet daily business goals.
[KN] high labor turnover can also be useful because new employees bring fresh ideas and perspectives.
[APP] such as a new stock assistant might suggest a better way to arrange shelves or manage inventory.
[AN] hence, fresh ideas can make the store more efficient and shopping easier for customers.
[AN+] this allows the store to improve sales, stay competitive, and attract more customers.
Point 1
One advantage of high labour turnover is that it removes employees who are a poor fit for the job.
Application
For example, a grocery store may lose staff who were slow at stocking shelves or provided poor customer service.
Analysis
Replacing poor fit employees improves overall work quality leading to faster service and cleaner shelves helping the store maintain high customer satisfaction
Further Analysis
Over time, this creates a more efficient workforce, improving daily operations and increasing sale
Point 2
High turnover can also bring new employees with fresh ideas into the grocery store
Application
For instance, new workers may suggest better shelf arrangements or quicker checkout practices
Analysis
Fresh ideas can improve productivity leading to faster customer flow increasing the number of customers served each day
Further Analysis
In the long run, this helps the store stay competitive and respond quickly to changing customer preferences
[KN] New staff can be hired at lower wages.
[APP] In a grocery store, younger workers may be recruited more cheaply.
[AN] This reduces overall costs; it keeps prices low and may also increases profit.
[AN+] However it is only beneficial if training costs don't become too high.
[KN] Fresh employees bring new energy and ideas.
[APP] In a grocery store, new staff may be more motivated to serve customers well.
[AN] This improves service, keeps shoppers happy, and boosts sales which may also lead to job satisfaction.
[AN+] It also helps the store to adapt quickly to changes like self‑checkout machines.
Last edited by Arham Qadri on Wed Nov 19, 2025 5:48 pm, edited 1 time in total.
(K) easier to implement major Change in firm. (App) bank with High turno.. leads to easier change in- for example conventional to Islamic bank- resistance lower than when all old staff(dont know why they opposing this) for years- may oppose new trainings, new work assigned or loss of positions thay happens usually in structural changes etc. (An) means higher succes chance of business plan- as major changes introduced then when high resistance may make it tainted. Future economic returns- investment for innovations- targets new market- higher share initially. (An+) introduces price skimming- higher revenues- used for defending market share during competitors(their innovations)- higher chance of surving in the market with rival firms.
(K)new experience from new staff- suggestions improvement.(App) new staff in grocery store managing customers- new suggestions shared with manager while chitchatting or talking or when asked etc. (An) better strategic choice based on information- better long term and short term planning, (high turnover so new staff every now and then or months)- leads future economic returns- innovations leads competitive attractive product- consumers. (An+) more revenues- can be used for innovations- market share- chances long term survivability with rivals.
There will be new fresh ideas
When new employee come in they will have new ideas
This can further improve the grocery store
This will also help to attract customers
Theu make bring in ideas that no one thought of
Another can be the recruiting talented employees
They may manage to attract talented employees
This will help to make the grocery store even better
Thsi will also help to avoid the disruptions of the operations
(KN) One advantage of high labor turnover is that new ideas are introduced.
(APP) For example, if a grocery store has a high labor turnover, this would mean employees would be replaced regularly with new employees, new ideas about how to increase efficiency etc would start flowing into the business.
(AN) This would mean the overall productivity would increase, leading the store achieving economies of scale, which would eventually lead to less wastages.
(AN+) Less wastages would mean the process of restocking supplies would become more efficient, giving the business a competitive edge in the market in terms of having goods ready for customers at any time of the year.
(KN) Another advantage of high labor turnover is that it is easier to eliminate poor fits.
(APP) For example, If the grocery store has a high labor turnover, it would mean that employees that aren't a good fit for the company can be removed easily as they don't fit well with the company's job requirements.
(AN) Removing them would allow newer, more efficient employees to take their place, improving productivity and satisfying more customers' demands in a shorter period of time, leading an increased number of loyal customers.
(AN+) This would mean sales would increase as the loyal customers would mention good words about the grocery store among friends and family, eventually leading to a massive increase in the profit being generated.
Kn: It can allow the business to bring in new staff with up to date skills and fresh ideas
App:For example new employees maybe more familiar with modern self checkout systems
Ana:This can maje the store more efficient because tge staff can adapt quickly to new technology
F.A: As a result the store may achieve higher customer satisfaction and increased sales helping it meet objectives such as improving productivity
Kn:High labour turnover can reduce long turn wage cost
App:Since many grocery stores roles are part time replacing longer serving staff with new staff means lower starting wages
and avoiding annual pay rises
Ana:This helps the business control the labour cost
F.A: Lower labour cost can increase profitability and allow the store to invest in other areas
[KN]It can help to eliminate poor fits.
[APP]For example a worker who has time issues at supplying fruit related products is not needed as it may get rotten.
[AN]Replacing unmotivated workers with new employees can improve overall team performance. A grocery store depends heavily on speed, accuracy, and customer service, so keeping a workforce that is motivated benefits day-to-day operations which can hence lead towards a better brand image for the business.
[AN+]Thus in the long run this will help to increase quality of work for the business.
[KN]Fresh Employees Bring Higher Energy and Motivation
[APP]Employees can bring ideas like better ideas for advertisments, new marketing strategies the business can adopt etc.
[AN]More energetic staff can restock items faster and reduce queues at checkout, improving customer experience and possibly leading towards a rise in customer loyalty as a result.
[AN+]In the long run this can help to improve the businesses reputation.
kn] it eliminates poor fit in the grocery store
ap] for e.g people who are not efficient in working and don't perform well in the organization will e changed and new employ will be hired for working
an] this will make the productivity of the grocery store increase as fast going worker will increase the customer interference with a good appearance
an+] this will increase customer attraction and sales of the grocery store
kn] fresh employ bring higher energy and motivation in the business
ap] for e.g new employ in grocery store will be more efficient and work as a fast worker there with full efforts
an] this will make the business more innovated and strong in term of sales and customer attraction and loyalty towards the business
an+] the business can be strong in brand image as changing labour will make the firm upcoming with new ideas this will make it the brand leader
KN: New workers are usually paid lower wages than experienced workers.
APP: A grocery store can replace senior cashiers with newly hired staff at lower salaries.
AN: This reduces the total wage bill of the grocery store.
+AN: Lower costs increase profit
KN: New workers bring new ideas and enthusiasm.
APP: Newly hired staff may suggest better shelf arrangement and customer handling.
AN: This can improve customer experience in the store.
+AN: Improved service can increase sales and competitiveness.
[KN] High labour turnover can bring in new employees with fresh ideas, updated skills and different work experiences.
[APP] In a grocery store, new staff may introduce better ways to organise shelves, speed up checkout processes, or improve customer interaction.
[AN] These improvements can quickly enhance efficiency and customer satisfaction making shopping easier and reducing queue times increasing short-term sales.
[AN+] In the long run, the store becomes more adaptable and innovative, helping it stay competitive and build a strong reputation among customers.
[KN] High labour turnover can naturally remove employees who are slow, careless, or unsuitable for the job.
[APP] A grocery store depends on staff to stock shelves correctly, price items accurately, and work quickly at checkouts so poor performers slow this down.
[AN] Replacing weak workers with more efficient employees improves accuracy, reduces mistakes, and speeds up service boosting overall productivity.
[AN+] Over time, the store develops a more capable workforce, leading to fewer customer complaints, smoother operations, and higher long-term profits.
