01:Identify and explain two possible communication barriers for TKF?[4]
Posted: Tue Jan 13, 2026 8:49 pm
TKF makes furniture such as beds and tables using job production. TKF has 3 part-time office employees, 8 production workers and 1 manager who is expected to carry out quality control. As the factory is busy, most communication is by email. After a number of customer complaints, the manager thinks TKF has some communication barriers. He believes good internal communication can help TKF be more efficient.
01:Identify and explain two possible communication barriers for TKF?[4]
Possible KN Points:
>Problems with medium.
>Problems with sender, e.g. language problems/jargon.
>Problems with receiver, e.g. workers do not read messages.
>Technical issues, e.g. no internet connection.
>No opportunity for feedback.
>Wide span of control.
01:Identify and explain two possible communication barriers for TKF?[4]
Possible KN Points:
>Problems with medium.
>Problems with sender, e.g. language problems/jargon.
>Problems with receiver, e.g. workers do not read messages.
>Technical issues, e.g. no internet connection.
>No opportunity for feedback.
>Wide span of control.