06 Identify and explain two reasons why quality might be important for Ben’s business. [4]
Posted: Wed Feb 11, 2026 4:55 pm
06 Identify and explain two reasons why quality might be important for Ben’s business. [4]
Possible KN Points:
• help establish loyalty
• increase sales / revenue / attract new customers [
• improve reputation / brand image
• no need for rework
Possible KN Points:
• help establish loyalty
• increase sales / revenue / attract new customers [
• improve reputation / brand image
• no need for rework