12 Identify and explain two ways in which employees at JNK could be affected by the introduction of new technology. [4]

[BASEL Moderator]

JNK makes pottery including plates and bowls for the mass market, using batch production. Quality control
is important. JNK has 30 unskilled employees, who are all paid the legal minimum wage. JNK uses job enrichment to keep workers motivated. Due to an increase in demand, JNK is planning to replace its old machines with new technology. The Managing Director thinks that some of the low cost materials purchased by JNK are produced using child labour.

12 Identify and explain two ways in which employees at JNK could be affected by the introduction of new
technology. [4]

Possible KN Points:
• Need for re-training OR fear of change OR opportunity to learn new skills
• Possible redundancy / loss of jobs / job insecurity
• May receive higher pay
• Safer working conditions