01:Identify and explain two ways a trade union could help WKN’s employees.[4]

[Dania]

WKN sells household goods such as plates and brushes. Last year sales in WKN’s 200 shops increased but profit fell by 80% to $5m. WKN’s Human Resources Director said: ‘All retailers are finding this stage of the business cycle challenging. WKN has to reorganise the business. This will mean redundancy for 1800 shop workers. WKN plans to create 100 new jobs in the marketing department at head office to help maintain customer loyalty. The company is working with trade unions to carry out these changes.’WKN has to decide whether to select the candidates for the new jobs from the workers being made redundant.

01:Identify and explain two ways a trade union could help WKN’s employees.[4]

Possible KN Points:
> Negotiate or help improve pay.
>Improved Working Conditions.
>Gives strength in numbers.
>Take actions.
>Provides services such as insurance / training / social activities / discounts.
>Resolve conflict between employer and employees.
>Advice / legal support.