This is Case study:
Callow is a large retail business based in country X. ‘Our employees are an important stakeholder’, said the Managing Director. ‘To make sure we stay profitable we need to motivate them.’ Callow trains all of its shop employees by using off the job training.
06:Identify and explain two features of Callow’s organisational structure.[4]
Possible KN Points:
>Tall hierarchy.
>Functional departments.
>Comment on various spans of control.
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06:Identify and explain two features of Callow’s organisational structure.[4]
Ch 7 Organisation and management
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- AS Level Business
- ↳ Unit 1: Business & its Environment
- ↳ Ch 1 Enterprise
- ↳ Ch 2 Business structure
- ↳ Ch 3 Size of business
- ↳ Ch 4 Business objectives
- ↳ Ch 5 Stakeholders in a business
- ↳ Unit 2: Human Resource Management
- ↳ Ch 10 Human resource management
- ↳ Ch 11 Motivation
- ↳ Ch 12 Management
- ↳ Unit 3: Marketing
- ↳ Ch 17 The nature of marketing
- ↳ Ch 18 Market research
- ↳ Ch 19 The marketing mix – product and price
- ↳ Ch 20 The marketing mix – promotion and place
- ↳ Unit 4: Operations Management
- ↳ Ch 23 The nature of operations
- ↳ Ch 24 Inventory management
- ↳ Ch 25 Capacity utilisation and outsourcing
- ↳ Unit 5: Finance & Accounting
- ↳ Ch 29 Business finance
- ↳ Ch 30 Forecasting and managing cash flows
- ↳ Ch 31 Costs
- ↳ Ch 32 Budgets
- IGCSE Business
- ↳ Unit 1: Understanding Business Activity
- ↳ Ch 1 Business activity
- ↳ Ch 2 Classification of businesses
- ↳ Ch 3 Enterprise, business growth and size
- ↳ Ch 4 Types of business organisation
- ↳ Ch 5 Business objectives and stakeholder objectives
- ↳ Unit 2: People in Business
- ↳ Ch 6 Motivating employees
- ↳ Ch 7 Organisation and management
- ↳ Ch 8 Recruitment, selection and training of employees
- ↳ Ch 9 Internal and external communication
- ↳ Unit 3: Marketing
- ↳ Ch 10 Marketing, competition and the customer
- ↳ Ch 11 Market research
- ↳ Ch 12 The marketing mix: product
- ↳ Ch 13 The marketing mix: price
- ↳ Ch 14 The marketing mix: place
- ↳ Ch 15 The marketing mix: promotion
- ↳ Ch 16 Technology and the marketing mix
- ↳ Ch 17 Marketing strategy
- ↳ Unit 4: Operations management
- ↳ Ch 18 Production of goods and services
- ↳ Ch 19 Costs, scale of production and break-even
- ↳ Ch 20 Achieving quality production
- ↳ Ch 21 Location decisions
- ↳ Unit 5: Financial Information and Financial Decisions
- ↳ Ch 22 Business finance: needs and sources
- ↳ Ch 23 Cash flow forecasting and working capital
- ↳ Ch 24 Income statements
- ↳ Ch 25 Statement of financial position
- ↳ Ch 26 Analysis of accounts
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- ↳ Ch 27 Economic issues
- ↳ Ch 28 Environmental and ethical issues
- ↳ Ch 29 Business and the international economy