22:Identify and explain two advantages to PJK of having skilled workers.[6]

[Dania]

PJK makes a range of luxury sports watches. Each watch is handmade by skilled workers. Quality assurance is important. The Operations Director has been looking at costs and prices as he wants to do a break-even analysis. He is planning to invest in new technology to automate parts of the production process. The Operations Director thinks this is the best way to improve profitability.

22:Identify and explain two advantages to PJK of having skilled workers.[6]

Possible KN Points:
>Work quicker / more efficient / more productive.
>More output.
>Higher quality / fewer mistakes.
>Brand image / good reputation.
>Less training needed.
>Less supervision needed.
>More flexible workforce.