01 State two advantages to a business of using quality assurance. [2]

[BASEL Moderator]

01 State two advantages to a business of using quality assurance. [2]

Possible KN Points:
• wastage/fewer mistakes/less rework (of faulty products)
• Encourages teamwork
• Fewer customer complaints/improve/maintain reputation (as consistent quality)
• Better brand image/fewer customer returns
• Reduce inspection costs
• Allows business to know at what stage mistakes happen