07 Outline one way a bank satisfies customer 'wants', not just the 'need' for a safe place for money.
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- Corporate Commander
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Re: 07 Outline one way a bank satisfies customer 'wants', not just the 'need' for a safe place for money.
(kn) A bank does more than just store money safely it also provides services that meet customers needs, like making their lives easier or more enjoyable.
(app) For example, banks have apps for mobile banking that let customers use their phones to send and receive money, check their account balances, and pay fees.
(an) This gives customers what they want which are services that are easy to use and save them time. This helps the bank get new customers and keep old ones in a competitive market.
(app) For example, banks have apps for mobile banking that let customers use their phones to send and receive money, check their account balances, and pay fees.
(an) This gives customers what they want which are services that are easy to use and save them time. This helps the bank get new customers and keep old ones in a competitive market.
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- Wealth Wizard
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Re: 07 Outline one way a bank satisfies customer 'wants', not just the 'need' for a safe place for money.
(KN) A bank satisfies customer wants by offering convenient services, not just a safe place to keep money.
(APP) For example, banks like HBL oprovide mobile banking apps so customers can check balances or transfer money anytime.
(AN) This saves customers time and makes banking easier, showing the bank meets their want for convenience and speed, not just basic safety.
(APP) For example, banks like HBL oprovide mobile banking apps so customers can check balances or transfer money anytime.
(AN) This saves customers time and makes banking easier, showing the bank meets their want for convenience and speed, not just basic safety.
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Re: 07 Outline one way a bank satisfies customer 'wants', not just the 'need' for a safe place for money.
[KN] A bank should not only provide the need of keeping money safe, but it can also satisfy wants by offering extra convenient services.
[APP] For example, HBL or Barclays might provide a mobile banking app that allows customers to do online banking like transfer money or pay bills instantly without visiting a branch.
[AN] This saves customers time, by which they are satisfied which builds loyalty and encourages customers to keep using that bank.
[APP] For example, HBL or Barclays might provide a mobile banking app that allows customers to do online banking like transfer money or pay bills instantly without visiting a branch.
[AN] This saves customers time, by which they are satisfied which builds loyalty and encourages customers to keep using that bank.
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Re: 07 Outline one way a bank satisfies customer 'wants', not just the 'need' for a safe place for money.
[KN] By offering convenient services to the customer
[APP] For example mobile banking apps like HBL allows money to be transferred easily and safely
[AN] This results in time saving and makes banking easier as a result its creates loyalty with the bank
[APP] For example mobile banking apps like HBL allows money to be transferred easily and safely
[AN] This results in time saving and makes banking easier as a result its creates loyalty with the bank
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Re: 07 Outline one way a bank satisfies customer 'wants', not just the 'need' for a safe place for money.
(KN )
A bank does not only keep money safe (that is a need ).
It also gives extra things people want , like making life easier.
(APP)
For example, a bank gives mobile apps or online banking so customers can check money and send payments quickly without going to the bank.
(AN)
This makes customers happy because it saves time and is more comfortable.
The bank can keep more loyal customers and maybe attract new ones too.
A bank does not only keep money safe (that is a need ).
It also gives extra things people want , like making life easier.
(APP)
For example, a bank gives mobile apps or online banking so customers can check money and send payments quickly without going to the bank.
(AN)
This makes customers happy because it saves time and is more comfortable.
The bank can keep more loyal customers and maybe attract new ones too.
Re: 07 Outline one way a bank satisfies customer 'wants', not just the 'need' for a safe place for money.
A bank satisfies wants by offering extra convenient services beyond safety. For example, HBL or Barclays provide mobile banking apps that allow customers to transfer money or pay bills quickly. This convenience saves customers time and makes the service more attractive compared to basic safety alone.
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- Corporate Commander
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Re: 07 Outline one way a bank satisfies customer 'wants', not just the 'need' for a safe place for money.
KN: A bank satsfies wants by offering extras like mobile apps, rewards and persnalised advice beyond the need for safekeeping money.
App: for e.g customers pick a bank with a cooler app and cashback or discounts when buying things even though any bank could store cash.
AN: Those extras attract customers and let banks charge fees or earn interest, boosting revenue.
App: for e.g customers pick a bank with a cooler app and cashback or discounts when buying things even though any bank could store cash.
AN: Those extras attract customers and let banks charge fees or earn interest, boosting revenue.
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Re: 07 Outline one way a bank satisfies customer 'wants', not just the 'need' for a safe place for money.
[KN] Banks satisfy customer wants by offering convenient and user-friendly services beyond basic safety for money.
[APP] For example, HBL and Barclays provide mobile banking apps that allow customers to transfer funds or pay bills instantly.
[AN] This saves customers time, makes banking more accessible from anywhere and improves overall customer satisfaction through greater convenience.
[APP] For example, HBL and Barclays provide mobile banking apps that allow customers to transfer funds or pay bills instantly.
[AN] This saves customers time, makes banking more accessible from anywhere and improves overall customer satisfaction through greater convenience.
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- Wealth Wizard
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Re: 07 Outline one way a bank satisfies customer 'wants', not just the 'need' for a safe place for money.
[KN] A bank does more than just keep money safe it also offers services that make customers lives easier and more enjoyable.
[APP] some banks offer credit cards with reward points, cashback or travel discounts. these benefits make banking more appealing because customers can enjoy extra advantages while spending money.
[AN] This meets customers wants for more value and enjoyment from their banking services. It also helps the bank attract and keep loyal customers in a competitive market.
[APP] some banks offer credit cards with reward points, cashback or travel discounts. these benefits make banking more appealing because customers can enjoy extra advantages while spending money.
[AN] This meets customers wants for more value and enjoyment from their banking services. It also helps the bank attract and keep loyal customers in a competitive market.
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- Wealth Wizard
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Re: 07 Outline one way a bank satisfies customer 'wants', not just the 'need' for a safe place for money.
KN: A bank can provide a good application and customer service
APP: Example if a customer wants to take a loan they will just have to press a few buttons on the app that will respond well, and incase of any issue they will have a good team in place to handle the customer.
AN: Hence this targets the customer want of convenience, therefore adding value to the bank's product (ie loan) therefore allowing them to earn more profits. Also the better experience of the customer on the app/with customer service will make them more loyal to the bank therefore leading to an increase in sales and boost in brand image.
APP: Example if a customer wants to take a loan they will just have to press a few buttons on the app that will respond well, and incase of any issue they will have a good team in place to handle the customer.
AN: Hence this targets the customer want of convenience, therefore adding value to the bank's product (ie loan) therefore allowing them to earn more profits. Also the better experience of the customer on the app/with customer service will make them more loyal to the bank therefore leading to an increase in sales and boost in brand image.
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- Wealth Wizard
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Re: 07 Outline one way a bank satisfies customer 'wants', not just the 'need' for a safe place for money.
kn] bank satisfy customers by offering additional services
app] for example offering debit/credit cards & online banking facilities
an] This would offer convenience in terms of paying bills & instant money transfers making customers retained with the bank (brand loyalty) and if the services remain good for longer period, it would attract more customers from competitive banks.
Examiner Comments:
> Answer updated to 3/3
app] for example offering debit/credit cards & online banking facilities
an] This would offer convenience in terms of paying bills & instant money transfers making customers retained with the bank (brand loyalty) and if the services remain good for longer period, it would attract more customers from competitive banks.
Examiner Comments:
> Answer updated to 3/3
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- Corporate Commander
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Re: 07 Outline one way a bank satisfies customer 'wants', not just the 'need' for a safe place for money.
[KN] A bank can satisfy customer wants by offering convenient and modern services beyond just keeping their money safe.
[APP] For example, HBL or Barclays provide mobile banking apps that let customers transfer money, pay bills, and check balances anytime.
[AN] This saves customers time and makes banking more convenient, improving customer satisfaction and loyalty.
[APP] For example, HBL or Barclays provide mobile banking apps that let customers transfer money, pay bills, and check balances anytime.
[AN] This saves customers time and makes banking more convenient, improving customer satisfaction and loyalty.